Last updated: May 7, 2026

This Privacy Policy describes how FastLinq Corporation, doing business as Fast Mobile Fixx ("we", "our", "Fast Mobile Fixx"), collects, uses, and shares information when you visit our website or use our services at either of our retail locations.

• Contact information you submit through our contact form (name, email, phone, message).
• Order information when you purchase a repair or accessory (name, email, phone, billing address, items purchased, pickup location).
• Chat conversations you have with our AI assistant on this site, retained for service improvement and follow-up.
• SMS messages you send to our published shop phone number, including your phone number and the contents of those messages, retained to maintain conversation context and for service improvement.
• Automatically collected data when you use our website (IP address, browser type, pages viewed, referral source).

• Stripe — payment processing.
• HubSpot — customer relationship management, contact-form storage, and chat-driven lead tickets.
• Resend — transactional order confirmation emails.
• Netlify — website hosting and serverless functions.
• Google — embedded map display on our locations pages.
• Anthropic — large-language-model inference for chat and SMS replies. Conversation messages are sent to Anthropic's Claude model to generate responses.
• OpenAI — text-embedding model used to match customer questions against our FAQ knowledge base.
• Twilio — SMS message delivery between customers and our shop. Inbound SMS is processed by our automated assistant; replies are sent back via Twilio's network.
• Supabase — chat- and SMS-conversation storage and rate limits (database hosted in Oregon, US).
• Render — hosting for the chat and SMS agent service.
• Langfuse — observability for conversation traces (excludes payment data).

Fast Mobile Fixx (operated by FastLinq Corporation) operates an SMS program for two-way conversational customer-care messaging. When you text our published shop phone numbers, your phone number and the contents of your messages are processed by our automated assistant to generate a reply.

Mobile information and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes at any time. SMS data is used solely to respond to your inquiry, maintain conversation context, and improve service quality.

Message frequency: Variable — we reply only in response to your inbound messages, so frequency is determined by your inquiry. Standard message and data rates from your mobile carrier may apply. Reply STOP at any time to opt out, or HELP for assistance.

You may request access to, correction of, or deletion of your personal information by emailing market@fastlinq.com.

Questions about this policy? Get in touch.